Privacy Policy

1. Information We Collect

We collect your information only when it’s needed to serve you better. This includes:

  • Personal Details: Name, email, phone number, delivery and billing addresses

  • Order & Payment Info: We process your orders via secure payment gateways. We do not store card details.

  • Browsing Behavior: IP address, device details, and how you use our site (through cookies and analytics tools)

  • Communications: Any emails, messages, or chats you share with us

2. How We Use Your Information

We use your data with care to:

  • Process and deliver your orders

  • Personalize your shopping experience

  • Share relevant offers and updates (only if you opt in)

  • Improve our website, service, and products

  • Respond to your queries quickly and effectively

3. What We Don’t Do

We do not sell, rent, or trade your personal data. We only share it with:

  • Delivery and logistics partners to fulfill your orders

  • Payment gateways for secure transactions

  • Trusted service providers (like email services or customer support tools)

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand how you use our website

  • Save your preferences for a smoother experience

  • Personalize product suggestions

You can manage cookie preferences through your browser settings.

5. Emails & Messages

You’ll only receive promotional messages if you’ve signed up. You can unsubscribe at any time via the email link or by contacting us directly.

6. Data Security

Your privacy is our responsibility. We use secure technology and industry best practices to protect your information from unauthorized access, misuse, or loss.

7. Children’s Privacy

Our products and services are not intended for users under the age of 13. We do not knowingly collect data from children.

8. Your Rights

You have full control over your data. You can:

  • View, update, or delete your personal information

  • Opt out of marketing messages

  • Reach out to us anytime with questions or concerns

9. Contact Us

If you have any questions or would like to exercise your privacy rights, feel free to reach out. We’re always here to help—just like family.

Laavel Customer Care
Email: contact@laavel.com
Phone: 9830122984 / 9831239984
Address: Block 23, Shop 8 & 9, Ground Floor, Greenfield City,
E-3-398, Jote Sibrampur, Maheshtala, Kolkata 700141